Service

Offering the lowest price is easy, I just write a number down and poof, there is a nice low price.  Offering the guaranteed best service is much harder.  Luckily, you have found someone who promises both.  I take customer service very seriously, and try to always go beyond expectations.  With Four Season Spas,  you get direct access to the owner.  I provide my personal cell phone number, so my customers can call or text with questions anytime.  If you need repair service, I am the one who will be there, not a third party repair company.  From sales questions to repair service, I am here to help my customers with over a decade of industry experience.

Repair Service Policy

For spas purchased from me: I provide repair service for all of the spas I sell within a 30 mile radius. Outside of this area, I may try to find a more local service tech to handle repairs, or charge an extra travel fee.

For spas not purchased from me:  In an effort to provide the best service to my hot tub customers, I currently only service non customers locally, including Attleboro, Rehoboth, or surrounding towns.  Service for spas not purchased through Four Season Spas is performed on a case by case basis depending on availability.  We typically schedule service the day before, since availability depends on completing the current days workload.  Responding to inquiries for updates on lead time takes valuable resources, so please understand that we will not be able to predict a specific service date.

Repair Service Labor Pricing

For all spa services, payment is due on the day of service.  We accept cash, checks, credit cards, and Venmo.

There is no charge for in-warranty repair service for my hot tub customers within a 30 mile radius (unless built into a deck +$50).  Outside of 30 miles, a travel fee applies of $4 / additional mile (40 miles away would be $40, 50 miles = $80).

Hot tubs purchased from Four Season Spas, located within 30 miles of our location: $175 first hour, then $90 / hour.  Outside of 30 miles, a travel fee applies of $2 / additional mile.

Hot tubs purchased elsewhere, located within a 20 mile radius: (subject to availability) $195 first hour, then $90 / hour

All hot tubs which are built into decks:  $50 surcharge applies when crawling under the deck is necessary.

All service calls are billed with a one hour minimum and then in 10 min increments after the first hour.  If parts must be ordered or a second trip needed, the follow-up service call will be billed at 50% for the first hour.  Prices are for labor only, parts are additional.

Easy Bill Payment, click here to pay your invoice by credit card: https://pay.fourseasonspas.com/